Kaya Journey, It is truly said that a journey of million miles begins with a single step! And so it was with Kaya skin clinics, a pioneering concept from the stables of Marico, one of the most innovative FMCG companies on the Indian landscape. A single clinic, started as a prototype in Bandra in September 2003, Kaya has grown at an unprecedented pace.Today, it is 85 clinics strong in India across 26 cities and 13 clinics in the Middle East, with miles to go in terms of the future....an exhilarating journey indeed!
Kaya Culture, Our values form the cornerstone of every organizational decision taken at Kaya. They are not mere words but values in action to which Kaya is deeply committed.
•Customer First: Spirit of Partnership – Keeping the consumer in focus, partnering to deliver skin care solutions. Doing what is in the best interest of the customer, business interest will follow.
•Openess: Allowing diversity of opinion by listening to members without bias. Sharing information both good and bad and having a sense of trust and respect for each other.
•Ownership: ‘My Kaya’ mindset. What would I do if I were the owner of the business? Displaying seamless behavior across the organization rather than drawing boundaries of functions/grades when it is necessary in the interest of organization.
The philosophy at Kaya is governed by the single value of placing the customer first at all times. Kaya is all about personal confidence through expert skin care which seamlessly blends looking good with feeling good about our inner and outer selves at all times. The emphasis therefore, is on highly customised and personalised services.
